That's a bummer! There might be a few different reasons why you can't login:

1. You did not create an account when you first signed up for the subscription on the site. This is an easy fix, just create an account here using the *same email address that you received your order confirmation. 

2. Your subscription is still hosted on our old site. There are many reasons you might be on our old site (such as: joined us through Cratejoy, you were using Paypal as your payment method before November 2020, you signed up through a referral link etc.) Follow the instructions on this page to move your subscription to the new site.