That's a bummer! There might be a few different reasons why you can't login:

1. You did not create an account when you first signed up for the subscription on the site. This is an easy fix, just create an account here using the *same email address that you received your order confirmation. 

2. Your subscription is still hosted on our old site. There are many reasons you might be on our old site (such as: joined us through Cratejoy, you were using Paypal as your payment method before November 2020, you signed up through a referral link etc.) Follow the instructions on this page to move your subscription to the new site.

STICKII Club is a subscription service that delivers stickers, stationery and accessories to your door monthly! Packs are curated by theme and are available in three styles: Cute, Vintage, and Pop.

You sure can! Catch a peek at our monthly spoilers on instagram or facebook, and if you like another style, we make it easy to switch… because we want you to get only what you absolutely love! Simply log in to manage your account and switch your selection before the next renewal (by 11:59pm EST on the 27th of the month). Please note, your new selection will replace your original selection and will continue until you switch back.

Of course! Just sign up from here.

We ship sticker packs as first class letters, which keeps the shipping costs down for you! Unfortunately, there isn’t a tracking option available for first class letters. However, they’re always sent on the 11th of the month, though, so you know when happy mail is on its way!

It depends on when you sign up. Check the countdown clock on our home page to see the deadline for this month’s pack.

If you sign up BEFORE the deadline, you’ll get this month’s pack. Your subscription will then renew on the 28th of the month, which is the billing cycle for all subscribers.

Separately. While you can purchase a subscription at the same time as other items from our shop, subscriptions are handled by an entirely different process and will always ship separately from any other items.

All subscriptions ship on the 11th of the month. Please check subscription deadline dates on our website to determine when your first pack(s) will ship.

This is usually an issue with your browser's cache! We recommend clearing your cookies & cache and if that doesn't work trying again on a different device or with your browser in incognito mode~ If the problem persists please send us an email with a screenshot of your cart and your browser information!

STICKII Club is a subscription service that delivers stickers, stationery and accessories to your door monthly! Packs are curated by theme and are available in three styles: Cute, Vintage, and Pop.

Each pack includes 10 items: 7 sticker sheets, 3 stationery pieces and 1 STICKII storage insert to help you organize your collection. Analog goodness galore.

You sure can! Catch a peek at our monthly spoilers on instagram or facebook, and if you like another style, we make it easy to switch… because we want you to get only what you absolutely love! Simply log in to manage your account and switch your selection before the next renewal (by 11:59pm EST on the 27th of the month). Keep in mind, your new selection will replace your original selection and will continue until you switch back.

Of course! Just log in to your account, click ‘manage subscriptions’, and then ‘add a pack’. You’ll be able to add one, two, or all three styles to your account.

Yes! There are two ways to do this.

(1) If the sign up has passed on the pack you’d like, head on over to Shop > Past Subscription Packs to purchase the month you’re looking for. If it’s not there yet, just hang on tight, it will be soon. 

(2) If you’d like to get the current month’s pack (and the deadline hasn’t passed), you can join the subscription, select the style/theme that has those amazing stickers you’re after and then cancel your subscription before it renews.

Yes, as long as it’s before 11:59pm EST on the 27th of the month. Log into your account, click ‘manage subscriptions’, select the subscription you want to skip and click ‘edit’ and then go to the ‘next renewal’ section and select ‘skip’.

Packs cannot be skipped after your account renews, so make sure to skip before 11:59pm EST on the 27th of the month! If you skip after the renewal, this month’s pack will already be in process, so the skip will apply to the next month’s shipment.

Please note: NEW subscriptions cannot be skipped for the first shipment, if you need assistance please email us hello@stickiiclub.com

We’re all about keeping your stickers well-organized! STICKII storage is a clear A5 insert that makes collecting and storing your stickers in one place super-easy. Inserts can be kept in any A5 six-hole binder, or you can purchase a folio in our shop. To help you organize your stickers, we provide theme stickers with every pack—stick them in the bottom corners of your insert to keep track of each collection!

Yes! STICKII Club members can use code STICKIIMEMBER5 to receive a 5% discount for any non subscription purchase in the shop.

We post monthly spoilers on instagram or facebook on the 22, 23, and 24th of the month. This means that you’ll see them before your renewal happens on the 28th. Don’t like the spoilers? Skip the month. Love the Vintage but are signed up for Cute? Switch to Vintage. Want to grab an extra pack? Go for it. Don’t have social media? We have you covered. We send all spoilers in an email on the 25th of every month, so you have plenty of time to finalize your packs by 11:59pm EST on the 27th of the month.

Of course you can! You can unskip a renewal as long as you do it before 11:59pm EST on the 27th of the month. To do so, log in, click ‘manage subscriptions’, then pick the subscription you want to skip, click ‘edit’ and then go to the ‘next renewal’ section and select ‘unskip’. If it’s after the renewal cutoff, please email us at hello@stickiiclub.com and we’ll manually charge your account for the pack.

It depends on when you sign up. Check the countdown clock on our home page to see the deadline for this month’s pack.

If you sign up BEFORE the deadline, you’ll get this month’s pack. Your subscription will then renew on the 28th of the month, which is the billing cycle for all subscribers.

Packs are always mailed out on the 11th of the month. Due to Covid, they can take anywhere between 5 to 20 business days to arrive in the US, and 2 to 6 weeks internationally.

You can cancel at any time. Log into your account, click ‘manage subscriptions’ then pick the subscription you want to skip, click ‘edit’ and then go to the ‘next renewal’ section and select ‘cancel’.

If you cancel after your subscription has renewed on the 28th, you’ll still receive this month’s pack, but it won’t renew for any following months. If you cancel before renewal, you won’t receive an upcoming pack or be billed for any others.

No we don't have that option at the moment. All subscriptions are month to month.

Please note: Adding more than one subscription to your cart means you will have multiple subscriptions that will renew monthly.

We're so glad to see you again! Cancelled subscriptions stay cancelled but you are welcome to go to our subscribe page and sign up for a new subscription. If you ever want to skip a shipment, you can do so in your portal as long as it is before the renewal deadline if you wish to keep the same account.

Yup! We accept most credit cards and PayPal.

Subscriptions are billed at the stroke of midnight on the 28th of each month (that’s one minute after 11:59pm on the 27th!) in the Eastern Time Zone of the US, except for your first payment, which posts immediately. If you signed up before 11:59pm EST on the 7th of the month, you will receive that month’s pack, and be billed again on the 28th of the month. 

Log in to your account and click on ‘Billing Info’ on the left hand side and then enter your new information and click ‘save’. All payment method changes must be made before 11:59pm EST on the 27th of the month to be reflected on your upcoming payment.

US: $1 per pack
Canada: $2.5 per pack
Everywhere else: $3 per pack

Shipping costs vary by weight and will be calculated at checkout based on your shipping address.

Packs are shipped as first class letters (where the postage is determined by weight), so the cost of combining two packs actually costs more to ship than shipping the two packs separately. In other words, a pack weighs what it weighs and putting them together in one envelope doesn’t make them weigh any less! Therefore, you’ll pay the same shipping per pack whether you order 1, 2, or 3 packs, but purchases of 3 will arrive in the same shipment.

We ship sticker packs as first class letters, which keeps the shipping costs down for you! Unfortunately, there isn’t a tracking option available for first class letters. However, they’re always sent on the 11th of the month, though, so you know when happy mail is on its way!

Smaller shipments, including subscriptions, are mailed as first-class letters to keep costs down, so they do not have a tracking number. However, larger orders ship as packages and will have a tracking number. If you’ve waited the estimated wait time from your shipment date and you haven’t received your order, contact us at hello@stickiiclub.com

All packs are mailed at the same time via USPS as first-class letters, but they do not always arrive at the same time. We’re unsure why—it’s a post office mystery!—but we promise they’re on their way. Due to the pandemic, mail is crazier than usual. Please give each pack 7-21 business days to arrive domestically and 2-6 weeks internationally.

We can ship to anywhere that USPS delivers, including college dorms and campuses. However, if your experience receiving mail at your dorm is unreliable, we suggest using a permanent home address for more reliable delivery.

Log in to your STICKII subscription account, click ‘manage subscriptions’, then pick the subscription you want to update and click ‘edit’. Please note you will need to update EVERY subscription individually that needs a shipping address change.  All shipping address changes must be made by 11:59pm EST on the 27th of the month in order to be reflected in your upcoming subscription pack. 

To change a shipping address on a shop order, please email us directly at hello@stickiiclub.com.

Our subscription and shop are two separate departments. You can purchase them together, but shop orders will ship within 3 business days (or up to 10 business days during a sale) of purchase and your subscription will ship on the 11th of the month if you made your purchase by this month’s deadline on our website, or by the 11th of the following month if your purchase is after the deadline. 

Yes! We ship to most countries.

Please be aware, however, that international deliveries (including Canada) of goods from our web shop may be subject to VAT/GST/Customs or other import fees, depending on the regulations and rates of your country. We do not collect or control these fees, so please check your country's regulations and estimate any import duties before submitting your order. (Our monthly subscriptions should not incur these fees.)

Due to the holiday season, shop orders are shipped within 10 business days.

Domestic orders usually takes between 3-14 business days to arrive but can sometime take up to 21.

International shipments take between 25-45 business days to arrive but can take longer depending on your postal service.

Yes! You’ll find inserts and other storage essentials in our shop.

Sure you can! You can directly purchase a subscription as a gift, by entering the recipient’s shipping information when signing up.

Purchases made through our shop are for individual one-time orders. When you sign up for a STICKII subscription, you’ll receive packs of stickers, stationery and accessories, delivered to you monthly!

Yes! We have updated our website so that your subscription account can now be used for making purchases from the shop, as well. With your one account, you can purchase subscriptions, update them, manage your wishlist, buy from the shop and see your order history all from your account.

Email us at hello@stickiiclub.com and we’ll be happy to help!

It happens, occasionally your collection will grow and you want to make room for new preciouses or you simply didn't vibe with one of the sheets we sent for whatever reason. We encourage you to pass sheets along you no longer have room for or no love for to someone else that might appreciate it. Local organizations that focus on foster care, youth art, after school programs, journal therapy, libraries, shelters, all are wonderful places for stickers to find a new home. If you still aren't sure where to send them, we recommend checking out The World Needs More Love Letters where you can write a short letter and put in some stickers to create happy mail to brighten someone's day just like we get to brighten yours.